Customer Service Standard Policy
The purpose of this Customer Service Standard Policy is to fulfill the requirements set out in regulation 429/07 of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and to establish a policy for Rexel Canada Electrical Inc. that governs the provision of its goods and services to persons with disabilities.
Rexel Canada Electrical Inc. is committed to providing accessible service for its customers. Goods and Services will be provided in a manner that respects the dignity and independence of all customers. The provision of services to persons with disabilities will be integrated whenever possible. Persons with disabilities will be given an equal opportunity to that given to others, to obtain, use or benefit from the goods and services provided by and on behalf of Rexel Canada Electrical Inc.
- • Please download the AODA Multi-Year Plan 2015 - 2016 (pdf).
- • Download the Customer Service Standard Policy document (pdf).
- • You can also complete the AODA Customer Service Feedback Form and send it to the attention of :
Esther Gangaram, Human Resources Manager,
Rexel Canada Electrical Inc.
5600 Keaton Crescent
Mississauga, Ontario
L5R 3G3
Fax : (905) 507-1129
Email : esther.gangaram@rexel.ca